Dear guests,
2020 is a “special” year for all, also for us hoteliers who have made it our job and our vocation.
This is why we want and must be optimistic and look to the future with confidence, preparing for the reopening and management of seasons that are “a little different from the usual”, providing you with the best guarantees for a safe holiday. More attention, less hugs, a little more distant, but always with the same panorama and the same desire to welcome you in our wonderful Val di Pejo in Trentino.
We have therefore prepared a memorandum to inform you about the hygienic security measures that we will adopt at the hotel and about the special booking and travel insurance conditions valid for the whole winter of 2020/2021..
A virtual hug from all our family and staff who can’t wait to see you again!
Hygienic security measures
This page will be updated constantly.
Last updated: January 11, 2021
Special conditions of reservation
Winter 2020/2021 (effective from 11.12.2020)
Winter holiday opening
The opening is scheduled for February 4, 2021.
Reservation
A deposit will not be required to confirm the reservation.
Policy of cancellation
No cancellation fees will be applied.
Travel insurance:
We point out an additional protection option for your trip: private insurance that you can take out up to 48 hours after confirmation by clicking on the link www.assiglobal.org/unat.
Summer 2021
Reservation
A 30% deposit is required to confirm the booking.
Policy of cancellation
Any cancellation must be made by e-mail.
Terms of cancellations:
Reservations can be suspended without penalty within 30 days of arrival. In case of cancellation within this period, the deposit will be converted into a voucher to be used within 1 year of issue. For cancellations made:
– from 29 to 15 days before arrival, 30% of the amount of the booked stay will be retained (equal to the value of the deposit paid)
– from 14 to 4 days before arrival, 70% of the amount of the booked stay will be charged
– from 3 days before arrival and in case of no-show, 100% of the amount of the booked stay will be charged
– in case of late arrival or early departure, you will be charged the cost of the entire stay booked.
(*) Only in the case of cancellations motivated by impediments related to Covid19, the deposit will be converted into vouchers to be used, for a stay of equal duration, within 1 year of issue.
Travel insurance:
We point out an additional protection option for your trip: private insurance that you can take out up to 48 hours after confirmation by clicking on the link www.assiglobal.org/unat.
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Special conditions for a peaceful and safe holiday in Pejo in Val di Sole
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